Clear answers
Questions about your school setup?
Find the essentials about what your school receives, how the Principal Portal handover works, and how to explore the demos.
Will our school receive an Admin / Principal Portal?
Yes. We give authorized school staff access to the Principal Portal once the system has been configured and launched, then provide one-time training on how to operate it.
What exactly does the school receive?
The Admin / Principal Portal, Student App, Parent App, Teacher App, and Teacher Portal, with access based on each user’s role.
Who manages students, classes and everyday records?
Your authorized school team manages day-to-day records using the Principal Portal after training. We handle the initial setup and provide ongoing help when needed.
How does onboarding begin?
After onboarding is agreed, we share a Google Form for school information. We then prepare the system, make it live, hand over access, and provide training.
Will you train our team?
Yes. One-time handover training is part of this process. Your team can also contact us afterward when something is unclear.
Can a teacher access the Principal Portal?
Access depends on the roles and permissions assigned by your school. Teachers use the Teacher App and Teacher Portal for their everyday teaching activities.
Do I need to download an app or scan a QR code to try the website demo?
No. All five demonstrations run inside a normal web browser, including mobile-app previews.
Are the demo records real?
No. Every showcased student, class, notice and fee record is fictional. Clicking through the demos does not affect real school information.
Can parents see information for more than one child?
The Parent App can show information for the children linked to the same guardian account, subject to the school’s configuration.
Can we ask questions after the handover?
Yes. Ongoing support is part of the service. Our team remains available for clarification and technical guidance.
How much does the school system cost?
PKR 50 per student and PKR 150 per teacher, per month. The monthly invoice is at least PKR 10,000. Try the pricing calculator to estimate your school’s total.
What if we have fewer than 200 students?
The monthly minimum of PKR 10,000 still applies. Our estimate adds student and teacher charges first and uses PKR 10,000 if that combined amount is lower.
When is the first payment due?
50% of the first month’s agreed invoice is paid upfront and is non-refundable. The remaining 50% is paid when the system is deployed.
When are subsequent monthly fees paid?
Between the 1st and 5th of each month following deployment, under the agreed monthly billing arrangement.
What if we change our mind or the project cannot be delivered?
We split the first month’s payment into 50% before setup and 50% at deployment. If we cannot deliver the agreed project, you receive a full refund of the payments made for it. If you cancel before delivery, we discuss a fair settlement based on documented work and costs. If the agreed system has been completed and you simply decide not to take it, the upfront amount is not refundable. Read the full terms ↗
Is our student and school data secure?
Protecting student and school records is a priority. We use access restrictions and other reasonable safeguards, with specific technical controls verified for each live deployment. No online service can promise zero risk. See our Data Security Policy and Privacy Policy for how records are handled and what your school controls.
Who owns and controls the school information?
Your school retains control over the records it provides. The Principal Portal helps authorized school staff manage user access and records. We handle information to set up, maintain and support the school service, as described in our Privacy Policy.